StarNook

Returns & Refunds

Your right to cancel

Under the Consumer Contracts Regulations, you can cancel your order within 14 days of receiving it, without giving a reason.

How to return

Tell us you wish to cancel using our contact page, then send the item back within 14 days of telling us. Items should be returned in their original condition.

Refunds

We refund the price you paid, including standard delivery, within 14 days of receiving the returned item (or proof that you sent it). Faulty items are covered by your statutory rights.